Returns & Exchanges

At BRĒZ, we want you to be fully satisfied with your purchase; if you are not happy with your order, we offer a 30-day return window for unopened products. Due to the perishable nature of our beverages, we cannot accept returns on opened items but will address any quality concerns immediately.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and the reason for your return.

2

Prepare Your Package

Ensure the items are in their original, unopened packaging and securely box them to prevent damage during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing